Customer Service – Make it your 2017 Priority
Resolutions. Goals. Vision. The typical New Year’s hype for business is running the gamut, and we recognize the essentialness of each of these aspects. Today, however, let’s discuss a business fundamental that often gets overlooked or falls into that slot where everyone knows we need it and says we do it, but in reality, it has no zing – customer service. Every business – at some level – some place – connects with customers. How you handle that connection can be the key that turns a good business into a great one. People not only desire, but also need connection.…
Building Bridges
We’ve all been there – working a job we hate, serving on a committee with no direction or creativity, or a slew of other less-than-desirable situations. It isn’t fun, but whether the only option is adjusting your attitude or you have the freedom to say goodbye and move on; do it with grace. Be an adult and master your personal self-control button. In other words, build bridges – rather than burn them. Oh, it may bring relief to recite all the things you would like to do and say, but do it privately – with no one in the “audience.”…
Overqualified – The Backhanded Compliment
“I’m sorry, you’re a great candidate, but . . . We can’t make an offer because you’re too good – you’re overqualified.” Is that a compliment? Or an insult? Does it matter? The job you wanted and knew you could do well went to someone else, and you’re still looking. Frustration. Discouragement. Defeat. Wait. Don’t give up yet. It’s time to “take the bull by the horns” and win the job you want. Follow these ten steps and turn your “overqualified” label into a “welcome aboard.” 1. Understand the potential employer’s perspective. The truth is, they would love to hire…
The New Trump Administration: Will It Bring Change for Manufacturers in 2017?
Will 2017 become known as a pivotal year? Will President-elect Trump’s strong background in business be a plus – or a minus? While Americans seem to have discharged their emotions over the election, the number of questions is rising. Businesses – including manufacturing – speculate about the future and the nation waits to find out what will place first on his agenda. With all that was said during the campaign, Trump has been advised to “leave his business life in the past,” in a proper separation and concentrate on the concerns of the country. Affirming this promise, Mike Pence, Vice-President-elect,…
A Minneapolis Holiday
Yep – it’s here – that very special time of year – a Minneapolis Christmas. So, hook up the reindeer, dust off the sleigh and enjoy the ride. Let MPS Technical make your holiday season even sweeter with these delightful tips. Need some gift ideas for coworkers? Try: Artsy notepads and colored gel pens – or for the “everything tech” guy or gal in your office, try a Boogie Board E-writer or a package of Stylus pens. A package of unique socks for the coworker who’s always cold or a travel mug for the one with a long Consider a…
Precision Manufacturers and Job-Shadow Training
Ok, you just hired a new employee for a position that requires on-the-job training, but your schedule is on overload. In fact, if you add one more “drop” of anything to your glass, it’s going to be meltdown time. What’s the answer? Try job shadowing. Sure, it has traditionally been a great way for introducing students to precision manufacturing and enticing them to come your direction, but it’s also an excellent way to train new hires. Since new employees typically are both motivated and eager-to-please, the act of watching how a person functions in a job, is better than just…